14-Day Money Back Guarantee
Thank you for considering our excellent online dog training courses. At American Standard Dog Training and DIYK9.com it is our goal to exceed our customer’s expectations in all things dog training. If for any reason you are not completely satisfied with any of our products or online training courses please inform us immediately by contacting us at [email protected]
14-Day Money Back Guarantee
We proudly offer a zero-risk 14-day money back guarantee on all of our online courses. Simply email us and tell us you would like a refund and we will process the refund immediately.
For membership-based products, we offer a cancellation-anytime policy. We will not offer a refund for any membership-based products. Users will have access to the product until the end of the month. If you choose to cancel you will no longer be billed.
We have put so much time and effort into creating and hosting these courses (literal blood, sweat and tears) that we are confident you will be thoroughly impressed. Furthermore, all of our courses are continually improved upon as we add new lessons, revise old lessons, and improve the courses based on your feedback.
Any and all digital products purchased from DIYK9.com including video(s), membership(s), course(s), and course bundle(s) are eligible for a full refund if a request for refund is made within 14 days of purchase and comply with the below conditions:
To request a refund please send an email to [email protected] from the email address used to purchase the course. Please include in your email your full name, the item or course you are requesting a refund for along and the reason for the refund so we can continue to improve.
If you purchased the wrong course or would like to exchange one course for another please email our team at [email protected] and we will be happy to offer you a refund or exchange.
***Refund Conditions - Due to the proprietary information and exclusive training techniques found in our online training courses we reserve the right to refuse a refund or exchange if it is determined that a customer, after purchase of one of our digital online dog training products, has watched more than 25% of the course(s) and/or has exceeded the 14-day refund period. The processing of a refund will be at the sole discretion of American Standard Dog Training LLC and DIYK9 LLC if the request for refund comes after 14 days and/or the customer has watched more than 25% of the material presented within a course or package.
Please note: Our web hosting platform, Kajabi, monitors and tracks the progress of all students within the course(s) they have purchased.
Shipping & Delivery Terms and Conditions
We currently do not offer any item(s) that require physical shipping. All digital products will become immediately available to the customer after purchase and by logging into the course and selecting their individual library to access the course(s) they have purchased.