PRIVACY POLICY
It is DIYK9, LLC, a Florida limited liability company’s (“DIYK9”) policy to respect your privacy regarding any information we may collect while operating our websites.
1. WEBSITE VISITORS
Like most website operators, DIYK9 collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. DIYK9’s purpose in collecting non-personally identifying information is to better understand how DIYK9 visitors use its website. From time to time, DIYK9 may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
DIYK9 also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our website. DIYK9 only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of where the comment was left.
2. GATHERING OF PERSONALLY-IDENTIFYING INFORMATION
2a. Information We Collect:
When you interact with our website or services, we may collect the following types of information:
Personal Identification Information: Your name, email address, mailing address, and phone number (including mobile numbers) when submitted through contact forms, registration, or enrollment.
Payment Information: Billing details such as credit/debit card information when purchasing a course or service. Payment data is processed securely through our payment processor and is not stored on our servers.
Mobile Phone Numbers: Collected when you opt in to receive SMS communications from us.
Website Usage Data: Information about how you navigate and interact with our website, including pages visited, time spent, browser type, device type, and IP address. This data is collected through cookies and analytics tools.
2b. How We Use Your Information:
We use the information we collect for the following purposes:
To process enrollments, purchases, and service requests
To communicate with you about your account, training programs, and inquiries
To send marketing and promotional SMS messages and emails (with your consent)
To provide customer support and respond to questions
To improve our website, services, and user experience
To analyze website traffic and usage patterns through analytics tools
To comply with legal obligations
2c. SMS Opt-In & Mobile Communications:
We collect mobile phone numbers solely for the purpose of sending SMS communications to users who have explicitly opted in. By providing your mobile number and consenting to SMS communications, you agree to receive text messages from American Standard K9 and American Standard Training Academy, including marketing promotions and customer support messages.
Opt-Out: You may opt out at any time by replying STOP to any SMS message. For help, contact us at [email protected] or +1 (704) 741-3332. Message and data rates may apply. See our full SMS Communications Policy for additional details.
2d. Cookies & Tracking Practices:
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. We use tools such as Google Analytics to understand how visitors interact with our site. This may include:
Session cookies to keep you logged in during a visit
Analytics cookies to track page views, traffic sources, and user behavior
Preference cookies to remember your settings and choices
You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our website. For more information on how Google Analytics handles data, visit https://policies.google.com/privacy.
2e. Data Security & Handling
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Payment information is handled through secure, encrypted payment processors and is never stored directly on our servers.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to following industry best practices.
2f. Your Rights:
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to certain legal obligations.
Opt-Out: Withdraw consent for marketing communications, including SMS and email, at any time.
Data Portability: Request your data in a portable, commonly used format where applicable.
To exercise any of these rights, please contact us at [email protected]
We will respond to all verified requests within a reasonable timeframe.
3. AGGREGATED STATISTICS
DIYK9 may collect statistics about the behavior of visitors to its websites. For instance, DIYK9 may monitor the most popular pages on the site or use anti-spam by a third-party service to help identify spam. DIYK9 does not disclose personally-identifying information other than as described below.
4. PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION
DIYK9 discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on DIYK9’s behalf or to provide services available at DIYK9 websites or websites of DIYK9 affiliates, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home state or home country; by using DIYK9 websites, you consent to the transfer of such information to them. DIYK9 will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, DIYK9 discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when DIYK9 believes in good faith that disclosure is reasonably necessary to protect the property or rights of DIYK9, third parties or the public at large. If you are a registered user of a DIYK9 website and have supplied your email address, DIYK9 may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with DIYK9 and our products/services. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. DIYK9 takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
5. DATA RETENTION
We retain personal data for statistical and analytics purposes to improve our services and enhance user experience. This data helps us understand user behavior, track trends, and make informed decisions. By analyzing this information, we can better tailor our services to meet the needs and preferences of our users. By using our services, users consent to the retention of their personal data for these purposes.
6. COOKIES
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. DIYK9 uses cookies to help DIYK9 identify and track visitors, their usage of the DIYK9 website, and their website access preferences. DIYK9 visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using DIYK9 websites, with the drawback that certain features of DIYK9 websites may not function properly without the aid of cookies.
7. BUSINESS TRANSFERS
If DIYK9, or substantially all of its assets, were acquired, or in the unlikely event that DIYK9 goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of DIYK9 may continue to use your personal information as set forth in this policy.
8. ADS
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by DIYK9 and does not cover the use of cookies by any advertisers.
9. PRIVACY POLICY CHANGES
Although most changes are likely to be minor, DIYK9 may change its Privacy Policy from time to time, and in DIYK9 sole discretion. DIYK9 encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a DIYK9 account, you should also check your email for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.